FAQ
-
How can I book an appointment?
You can book directly through our online booking system. Simply choose your service, date, and time that works best for you.
We accept all major credit cards and contactless payments.
-
What if I’m new to facials and not sure what to book?
No worries! We offer a personalized first-time consultation to recommend the best treatment for your skin type and concerns.
-
Are the treatments safe for sensitive skin?
Yes — our facials are designed to be customized. We use gentle but effective technology and products, and will adjust everything based on your skin’s condition.
-
Where is the studio located?
We are located in Manhattan at 39 W 29th St, Suite 609 (6th floor). Please note we are by appointment only — no walk-ins.
When you arrive, select the 6th floor on the building screen and we will buzz you in to open the door.
-
How should I prepare before my facial?
For the best results, please:
Avoid using retinol, strong exfoliants (AHA/BHA), or acne medications 2–3 days before your appointment.
Skip waxing or laser treatments on the face for at least 3 days prior.
Come with a clean face (no heavy makeup if possible).
Stay well hydrated — healthy skin responds better to treatment.
-
What should I avoid after my facial?
After your treatment, your skin will be more sensitive and active. To protect your results:
Avoid heavy makeup and strong skincare products (retinol, acids, scrubs) for 24–48 hours.
Skip hot showers, saunas, and intense workouts that cause sweating for the first day.
Apply sunscreen daily and avoid direct sun exposure as much as possible.
Keep your skin hydrated with gentle moisturizers and drink plenty of water.